We do not share or sell your personal information.
This steel toe boot site is an extension of our first internet site Boots99.com. We are a family owned retail store dedicated to supplying our
customers with the finest name brand merchandise we can acquire. We have been in
business over 20 years taking care of our customers. We have recently moved into
cyberspace where we will bring the same dedication and hard work to the national
market. At Outdoor Country we carry fine boots and shoes from Justin, Chippewa,
Red Wing, Rocky, Double H, Converse, John Deere, Ariat, Durango, Georgia, Dickies, LaCrosse and more. This site
is devoted exclusively to boots with steel toes. Shipping fees are $6.95 for
inside the Continental US. Alaska and Hawaii are handled differently. We must
have the boots shipped to us and then repackage and mail them by US Post Office.
Charge is 20 bucks. By shipping directly from the manufacturer we
can offer you the boot you desire at substantially reduced prices. And we
order the same day your order is received so your wait is greatly reduced. Your
Credit Card will show a charge from Outdoor Country1 Boots, Bishop TX. Our
goal is no dissatisfied customers.
We currently do not ship internationally.
And let me add when you give us your email address it will
not be given or sold to anyone and go on no list whatsoever. We
all get too much spam now.
What is your return and exchange policy?
You
have 15 days from the date you receive your boot to request an exchange or
refund. Because we drop ship your order directly from the manufacturer, our
policy is regulated by the Manufacturer's policy. We are allowed to return an
order once for an exchange of size/style without penalty from the boot
manufacturer, but this does require you pay shipping back to the boot company.
We pay to have the replacement shipped to you. There may be additional shipping fees for any further exchanges. If a boot is returned for a refund for any reason other than warranty
problems, there is a $10 restocking fee. Shipping fees are non-refundable unless
we made the mistake or it's a warranty return.
If a boot is being returned, it must be in it's original packaging with all the tags and not show any signs of wear, so please try them on in a carpeted area so the soles stay nice and clean.
Return Authorization -- If a return is necessary, please contact us by email at customerservice@boots99.com or sales@boots99.com so we can furnish you a return authorization number to place on the package and the correct address to which the boot is to be returned. When emailing for an RA number, include your name, boot brand and style and the email address you used on your original order so we can locate you in our system. If the boot is returned without a return authorization number, it could be refused by the manufacturer and returned to you postage due or it could end up stuck in some warehouse and forgotten! So please, email for a RA number. Normally, this is a very smooth process, the only snags occur when packages arrive at a manufacturer's facility without a return authorization number. Credit is not issued until the boot shows up as "returned to inventory". Thank you for your consideration.
Return to Steel Toe Boots